Frequently Asked Questions

  • It’s easy and free! Create an account online and you are automatically enrolled and will begin earning points for all future purchases.  Points will be automatically added to your account.

  • You will receive discounts on future purchases by earning points.

    • You will earn 50 points when you first open your Leonor Greyl USA account
    • You will earn 1 point for each $1 purchased at Leonor Greyl USA (tax & shipping are not included). Points are loaded into your account immediately.
    • Earn 50 points for every product review completed
    • Earn 30 points for entering your birthday — plus, we'll send you a gift on your birthday!

  • You cannot retroactively earn points on prior purchases.

  •            
    The points earned on that purchase will be deducted from your account.

  • No, points do not expire and will continue to accumulate with each purchase. Rewards points are non-transferable.

  • REDEMPTION LEVELS
    200 points = $10 off
    400 points = $20 off
    800 points = $40 off
    1,000 points = $50 off

  • You can redeem your points for rewards by selecting the desired option on the Rewards page and using the corresponding code at checkout.

  • You can check your account balance at any time on this page just by logging on to your account. You can also contact us directly with any questions:

    Email us info@leonogreyl-usa.com
    Call us (866) 473-9587 or (707) 763-1234